Customer Service Executive

DS Trading International

স্থানঃ Anywhere in Bangladesh আবেদনের শেষ তারিখঃ Mar 25th 20

পোস্ট করা হয়েছেঃ 2020-03-05T00:00:00+06:00

আবেদনের শেষ তারিখঃ 2020-03-25T00:00:00+06:00

বেতনঃ Negotiable

কাজের ধরনঃ Full-time

নিয়োগ দেয়া হবে

2 জন

যোগ্যতা

  • HSC

দায়িত্ব

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
  • Ability to remain professional and courteous with customers at all times
  • Excellent verbal and written communication skills in Bangla & English
  • Ability to work under pressure
  • Receiving genuine enquiry & follow up with distribution dept to deliver product & followup with customer for after sales service

আবশ্যক

  • HSC
  • Age 18 to 35 years
  • Only females are allowed to apply
  • polite

সুযোগ সুবিধা

  • T/A, Mobile bill, Performance bonus
  • Festival Bonus: 1


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