Customer Service Representative

Digicon Technologies Ltd.

স্থানঃ Dhaka (Khilkhet) আবেদনের শেষ তারিখঃ Mar 9th 21

পোস্ট করা হয়েছেঃ 2021-02-07T00:00:00+06:00

আবেদনের শেষ তারিখঃ 2021-03-09T00:00:00+06:00

বেতনঃ 9500টাকা - 9500 টাকা

কাজের ধরনঃ Full-time Contractual

নিয়োগ দেয়া হবে

120 জন

যোগ্যতা

  • Must be graduated from any reputed University/ Institutions.
  • Diploma completed candidates are also ...

দায়িত্ব

  • Need to handle incoming calls to the prospective customers pertaining to the Client's business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

আবশ্যক

  • Must be graduated from any reputed University/ Institutions.
  • Diploma completed candidates are also encouraged to apply.
  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.


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