Customer Service Support Officer

Shurjomukhi Limited

স্থানঃ Dhaka আবেদনের শেষ তারিখঃ Apr 27th 20

পোস্ট করা হয়েছেঃ 2020-04-12T00:00:00+06:00

আবেদনের শেষ তারিখঃ 2020-04-27T00:00:00+06:00

বেতনঃ 15000টাকা - 15000 টাকা

কাজের ধরনঃ Full-time

নিয়োগ দেয়া হবে

5 জন

যোগ্যতা

  • Bachelor of Business Administration (BBA)
  • Master of Business Administration (MBA)

দায়িত্ব

  • Delivering to praniSheba platform customers support for day to day activities of the assigned farm
  • Providing necessary information about praniSheba platform and insurance to prospects accurately
  • Playing an active role in facilitation and implementation of the praniSheba platform, capacity building and training of customers and agents about praniSheba app and other services
  • Ensuring timely and sufficient data entry to the praniSheba app by farmers, field workers and other stakeholders
  • Ensuring health services of large cattle (dairy/beef) via treatment, telemedicine or any other means with the continuous help from Senior Veterinarians
  • Identifying and analyzing potential opportunities to improve participants/farmers' overall cognizance - especially business intelligence - about their own farms and to improve the overall efficiency of their farms
  • Building and maintaining relationships with service providers from the livestock ecosystem and input/output market actors from the perspective of the digital platform that praniSheba is
  • Acquiring a superb knowledge-base about praniSheba mobile app and admin panel
  • Remote monitoring of and advice on cattle health aspects covered under praniSheba through mobile and web tools in consultation with the Veterinarians
  • Providing improvement ideas for praniSheba app based on customer feedback and domain expert consultations to the software development team
  • Together with other staff at praniSheba, develop new and practical interventions for facilitation of capacity building of market actors

আবশ্যক

  • Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
  • 1 to 2 year(s)
  • Age at most 30 years
  • Only females are allowed to apply
  • Must have a passion for life-long learning
  • High integrity and professionalism
  • Must have excellent analytical ability
  • Must have good digital skills
  • Must have good communication skills in Bengali and English
  • Must have multitasking skills
  • Must have the ability to work under pressure
  • The incumbent should be willing to travel anywhere in Bangladesh if and when necessary

সুযোগ সুবিধা

  • T/A, Performance bonus, Weekly 2 holidays
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Afternoon snacks provided by the company.
  • Daily allowance and others as per company policy


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