Jr. Executive (Cusomer care)

Hatim Group

স্থানঃ Anywhere in Bangladesh আবেদনের শেষ তারিখঃ Apr 4th 20

পোস্ট করা হয়েছেঃ 2020-03-05T00:00:00+06:00

আবেদনের শেষ তারিখঃ 2020-04-04T00:00:00+06:00

বেতনঃ Negotiable

কাজের ধরনঃ Full-time

নিয়োগ দেয়া হবে

2 জন

বিবরণ

Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company`s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

যোগ্যতা

  • Bachelor of Commerce (Pass) in Marketing
  • Bachelor degree in any discipline

দায়িত্ব

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
  • Ability to remain professional and courteous with customers at all times
  • Must be available to work occasional nights, holidays and weekends
  • Excellent verbal and written communication skills in Bangla & English
  • Ability to work under pressure
  • Receiving genuine enquiry & follow up with distribution dept to deliver product & followup with customer for after sales service

আবশ্যক

  • Bachelor of Commerce (Pass) in Marketing, Bachelor degree in any discipline
  • Skills Required: Advertising , Branding, Analyzing sales metrics, Sales target, Customer Service
  • At least 2 year(s)
  • The applicants should have experience in the following area(s):
  • Marketing Executive, Sales Executive
  • The applicants should have experience in the following business area(s):
  • Furniture, Furniture Manufacturer
  • Age 20 to 30 years
  • Both males and females are allowed to apply
  • Must have experience on Sales & Marketing and customer care knowledge in Furniture Sector.
  • Others peoples no need to apply.

সুযোগ সুবিধা

  • Mobile bill, Provident fund
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2


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