User Support Executive

www.bibahabd.com

স্থানঃ Dhaka আবেদনের শেষ তারিখঃ Apr 17th 20

পোস্ট করা হয়েছেঃ 2020-03-19T00:00:00+06:00

আবেদনের শেষ তারিখঃ 2020-04-17T00:00:00+06:00

বেতনঃ Negotiable

কাজের ধরনঃ Full-time

নিয়োগ দেয়া হবে

4 জন

বিবরণ

.Duty Time For Female: 9:00 AM - 6:00 PM.Duty Time For Male: According to Duty Roster.[9:00 AM - 6:00 PM] , [2:00 PM - 10:00 PM], [10:00 PM - 7:00 AM].Candidates Preference Area:.Rampura, Khilgoan, Banasree, Badda, Malibag, Aftabnagar, Madartek, Bashabo, Staff Quarter - Demra are preferred.

যোগ্যতা

  • Bachelor of Science (BSc)
  • Master of Science (MSc)
  • Graduate in any Discipline
  • (Preferably a ...

দায়িত্ব

  • To provide highest quality of service to the customers through over phone or email.
  • To handle customers in a professional manner.
  • Ensure that customer information is maintained accurately in the database application
  • Should have capability to ensure quality customer service.
  • Respond promptly to customer inquiries

আবশ্যক

  • Bachelor of Science (BSc), Master of Science (MSc)
  • Graduate in any Discipline
  • (Preferably a Computer Science Degree)
  • Skills Required: IT Support Service, Telecommunication Service
  • At most 3 year(s)
  • The applicants should have experience in the following area(s):
  • Call centre training, Counseling, Customer Support through Phone, Face-to-Face Customer Support
  • The applicants should have experience in the following business area(s):
  • Call Center, IT Enabled Service, Market Research Firms, Software Company
  • Age 25 to 30 years
  • Both males and females are allowed to apply
  • Expert in Microsoft office - specially Excel, Word
  • Must know Bangla Typing
  • Call Center Industry & Functional Knowledge.
  • Customer Service Excellence.
  • Experience in the relevant field will be considered as an added value.
  • Candidates Preference Area: Khilgaon, Goran, Rampura, Banasree, Badda, Malibag, Bashabo, Demra , preferred.
  • Strong team player with a can do attitude.
  • Strong interpersonal/ communication skills.
  • The applicants should have experience in the following area(s):
  • Photoshop/ Fireworks/ Illustrator Microsoft Office, Internet Browsing.

সুযোগ সুবিধা

  • Everyday Snacks are provided by company
  • A fun loving, lovely & friendly professional working environment.
  • FREE Training will be provided to the eligible candidates.
  • Festival Bonus: 3
  • Salary Review: Half Yearly


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